ZOVARI — Shipping Policy

Last Updated: 12 August 2026

At ZOVARI, we want your order to reach you safely, securely, and as quickly as possible. All ZOVARI orders are shipped using Aramex.

📦 1. Shipping & Delivery

Once your order has been confirmed and processed, it will be handed over to Aramex for delivery.

You will receive your tracking information once your order has been shipped, allowing you to follow your parcel's progress.

🚚 2. Delivery Times

Estimated delivery times may vary depending on your location and courier conditions.

Major cities & metropolitan areas: approximately 2–5 business days
Regional or remote areas: approximately 3–7 business days

Delivery times are estimates and are not guaranteed. Public holidays, weather, high-volume periods, incorrect addresses, and circumstances outside ZOVARI's control may cause delays.

💰 3. Shipping Costs

Shipping fees will be displayed during checkout before you complete your purchase.

Any applicable shipping charges are the responsibility of the customer unless ZOVARI is offering a promotional free-shipping deal.

📍 4. Tracking Your Order

Once your order has been dispatched, ZOVARI will provide you with your Aramex tracking number where available.

You can use the tracking information to monitor your delivery.

Aramex South Africa — Track Your Shipment

🏠 5. Incorrect Delivery Information

Customers are responsible for providing accurate delivery details, including:

Full name
Street address
City/town
Postal code
Contact number

ZOVARI cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete information provided at checkout.

📦 6. Failed Delivery

If Aramex is unable to deliver your parcel, the courier may attempt to contact you or arrange another delivery according to their procedures.

Additional delivery charges may apply if a parcel needs to be resent because incorrect information was provided by the customer or the delivery could not be completed for reasons within the customer's control.

⚠️ 7. Damaged Packages

If your package arrives visibly damaged, please take photographs of the package and product and contact ZOVARI Customer Support as soon as possible.

We will work with you to determine the appropriate solution.

🌍 8. Delivery Areas

ZOVARI currently focuses on deliveries within South Africa using Aramex.

If we expand our delivery options internationally, the applicable shipping information will be displayed at checkout.

📞 9. Contact ZOVARI

For questions regarding your delivery:

ZOVARI Customer Support
📧 [Your Email]
📱 [Your WhatsApp/Phone Number]

ZOVARI — Packed with care. Delivered with style. 🖤

Delivery estimates are general guidelines. Courier operations and delivery times are ultimately subject to Aramex and circumstances outside ZOVARI's reasonable control.